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Privacy Statement

Your privacy is important to us. This statement explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out contact forms or request information
  • Subscribe to our newsletter or communications
  • Book appointments or consultations
  • Interact with our website or services

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and provide customer support
  • Send you technical notices, updates, and promotional materials
  • Monitor and analyze trends and usage

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Statement.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

6. GDPR Compliance (EU Users)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right of Access: You can request a copy of the personal data we hold about you
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: You can request limitation of how we process your data
  • Right to Data Portability: You can request transfer of your data to another service
  • Right to Object: You can object to processing based on legitimate interests or for marketing
  • Rights Related to Automated Decision Making: You have rights regarding automated processing and profiling

Legal Basis for Processing: We process your data based on consent, legitimate interests, contract performance, or legal obligations.

Data Retention: We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

Data Transfers: When we transfer data outside the EU, we ensure adequate protection through appropriate safeguards.

7. CCPA Compliance (California Users)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about the categories and specific pieces of personal information we collect, use, and disclose
  • Right to Delete: You can request deletion of your personal information, subject to certain exceptions
  • Right to Opt-Out: You can opt-out of the sale of your personal information (we do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Categories of Personal Information We Collect: Identifiers, commercial information, internet activity, professional information, and other categories as described in this policy.

Business Purposes: We use personal information for business purposes including providing services, improving our website, and communicating with you.

Third-Party Disclosures: We may share personal information with service providers, business partners, and as required by law.

8. Contact Us

If you have questions about this Privacy Statement, please use our Contact Us form to reach out to us directly.

Last Updated: October 16, 2025

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ThroughLineHND LLC is not affiliated with Throughline, Inc. throughline.com.